1. Introduction
Welcome to Mobikissi Money. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital wallet platform and services.
Important Notice: Mobikissi Money is NOT a bank, financial institution, or money transmitter. We are a technology provider offering a digital wallet platform for internal ecosystem transactions.
2. Information We Collect
2.1 Personal Information
We collect information that you provide directly to us, including:
Name, email address, and contact information
Identity verification documents (for KYC compliance)
Payment card information (processed securely through third-party providers)
Transaction history within our platform
Communication preferences and customer support interactions
2.2 Automatically Collected Information
Device information (IP address, browser type, operating system)
Usage data and analytics
Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
To provide and maintain our digital wallet services
To process transactions within our closed-loop ecosystem
To verify your identity and prevent fraud (KYC/AML compliance)
To communicate with you about your account and services
To improve our platform and develop new features
To comply with legal obligations and regulatory requirements
To protect the security and integrity of our platform
4. Data Protection and Security
We implement industry-standard security measures to protect your personal information:
End-to-end encryption for sensitive data
Secure server infrastructure with regular security audits
Multi-factor authentication options
Regular security updates and monitoring
Limited access to personal data by authorized personnel only
While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using best practices.
5. Information Sharing and Disclosure
We do not sell your personal information. We may share your information in the following circumstances:
Service Providers: With trusted third-party service providers who assist in operating our platform (payment processors, KYC verification services, etc.)
Legal Requirements: When required by law, court order, or governmental authority
Fraud Prevention: To investigate and prevent fraudulent activities
Business Transfers: In connection with a merger, acquisition, or sale of assets
6. Your Rights and Choices
You have the following rights regarding your personal information:
Access: Request access to your personal data
Correction: Request correction of inaccurate or incomplete data
Deletion: Request deletion of your personal data (subject to legal retention requirements)
Data Portability: Request a copy of your data in a portable format
Opt-Out: Opt-out of marketing communications
To exercise these rights, please contact us at mobikissimoney.contact@gmail.com
7. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our services.
8. Data Retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Mobikissi Money
Email: mobikissimoney.contact@gmail.com
Privacy inquiries are typically responded to within 5-7 business days.
By using Mobikissi Money's services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.